Valemount 5 Services 5 Emergency Management
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Emergency Management

Emergency Management

Emergencies can occur at any time! Although we may not be able to predict when an emergency situation will happen, the Village of Valemount is committed to providing the information and plans needed to keep our community safe.

The first 72 hours following a disaster are when you will need to be the most self-sufficient: first responders will be busy with the incident, you may need to leave your home and the area quickly, and there will not be the time needed to gather the supplies and documents you require.

Take the time now to prepare! The information and links provided through this website page will assist you in planning and preparing for the personal safety of yourself, family members, pets and property.

 

Emergency Management Plan

View the Village’s Emergency Management Plan here.

Emergency Contacts

  • To report an emergency, call 911
  • To report a wildfire, call 1-800-663-5555, or *5555 from a cell phone
  • To contact the Village of Valemount’s Emergency Program Coordinator, Rundi Anderson, email epc@valemount.ca or call 250-566-4435 x 119 (regular office hours only)
  • After hours Public Works emergency contact: 877-704-2242
Helicopter

Voyent Alert! Emergency Notifications

The Village uses the Voyent Alert! emergency notification system to keep residents and businesses informed during emergency events such as wildfire or flood, and to provide occasional critical updates. Registration for the service is free. Read this Information Sheet for more details.

Registration Information

If you use an android or apple device, click the links below to download. Alternatively, if you would like to sign up and receive alerts via email, text, or voice dial follow the link directly below.

Wildfire season is upon us, registration is free; make sure you are registered today. Readers who are already subscribed to the app: open your app to ensure it is active.

Make Sure You Receive Voyent Alert! Notifications: Tips

Here are a few actions you can take to make sure you are receiving notifications:

  1. Make sure you are registered with Voyent Alert. To confirm your registration or if you would like assistance with registration, please contact the Village Office.
  2. Ensure that your app is not “sleeping.” Follow the instructions HERE, or follow this YouTube tutorial: https://youtu.be/kj0FQQEot2s 
  3. If you are a voice call subscriber, add the Voyent Alert! phone number (1-403-282-0818) to your contacts, and disable any robo-call blocking for this number. This way you will not inadvertently block or screen the notification call.